surveysurvey

Customer's.valuation.survey

The next survey has as target to measure the level of efficiency that you or your company is being attended by the staff of our company. THANKS FOR CHOOSING US; Your answers will mean an important help to continue working for you with a serious and constant improvement, for delivering the best service, and be in the capacity to solve all of your expectations that you deserve. It's not neccesary to introduce your name, but if so, we can work to satisfy your needs.



1.- At the time of arriving or calling to our offices, the received support and the waiting-time were:


ExcellentGood Bad

2.- All doubts and problems were solved efficiently?


Yes No

3.- The published knowledge about the products characteristics, origin, prices and details; and the other services granted by our staff of support is:


ExcellentGoodBad

4.- Your petitions by phone, e-mail or coming to our offices were attended in:


24 hours 48 hours 1 week More than 1 week

5.- What is your opinion toward the support to the customers and other services offered by Resiquim S.A.?


Excellent Good Bad

6.- Which is the amount of time that usually your requested merchandise arrives?


1 to 2 days 2 to 4 days More than 4 days

7.- The treatment and education from the staff of deliveries are:


ExcellentGoodBad

8.- If you don't recieve the desired quality of support in your requests, to which company you normally would go?:



9.- Any suggestion toward our service, please send it to us:



10.- Will you recommend Resiquim S.A.'s services and why?:





Name:
Position:
Company:


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Address: Km. 9 1/2 Vía a Daule
Phones: 593-4-2110112 / 593-4-2110591 / 593-4-2110787 / 593-4-2110846
593-4-2110837 / 593-4-2110319 / 593-4-2110368 / 593-4-22110369

Fax: 593-4-2110063

Guayaquil, Ecuador


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